There was no hot water - requested...
There was no hot water - requested it to be fixed on numerous occassions - but never was.
The door boys were wonderful, helpful and polite.
Reception and management staff were unhelpful, at times quite rude, and when it suited them not to understand english they would not help at all. We had payed our room in advance, but when it came to checking out they wanted money from us.
We have just returned from visiting numerous other destinations and we never had any other problems at any other hotels.
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